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What is your estimated shipping time?
         All items in stock ship within 48 business hours. We ship out of our Pensacola, FL warehouse, 4500 North Palafox St. Pensacola, FL 32505.
 
Do your flags have a Warranty or Guarantee?
Great question! All of our US Nylon flags and US Polyester flags have a 2 month "no questions asked" buy back guarantee. If you are not 100% ecstatic with our house brand (CF) or Annin brand US flag, we will buy it back without saying a word. This is not the manufacturers guarantee...this is UncleFlag's. We stand behind all of the products we sell. 
We have two ways for you to return your product. 1.) Drop off at our location and we will promptly refund your money. 2.) Ship it back to our warehouse, and when we receive it we will refund your money, (return shipping is at your expense).  
 
Of course all Annin NYL-GLO flags come with a one year ColorFast guarantee. Which ensures that every NYL-GLO will stay color fast for 1 full year or Annin will replace it with a new flag.
 
Are the US flags you sell made in the USA?
YES... Double YES, we will not sell a US Flag made from anywhere else. (As a matter of fact, only about 1% of the flags we sell are imported, those are international flags.) CF and ANNIN only have manufacturing plants in the US. Both brands are proud members of the FMAA Flag Manufacturers Association of America.
FMAA 
 
How long have you been in business?
Uncle Flag started selling US flags and other flags in 1985, see About Us for more info
 
Can I buy online and pick up at your retail store?
You bet! At check out, simply choose the "Pick up at store" option, then come on buy 4500 North Palafox St. Pensacola, FL 32505.
 
What are your hours of Operation?
Our customer service center is available Monday - Friday 8:00am - 5:30pm Central Time. Sat - Sun Closed.
 
How do I check on my order status?
To check on the status of your order simply log into your account http://www.uncleflag.com/myaccount.asp  or please email us at info@uncleflag.com or call us toll free 800-800-4808. Please Note: emails are answered in the order they are received, within 2-3 business days.
Learn more about American Flag Etiquette.